
VAT · Dubai, UAE
Online sellers face the same VAT rules as any UAE business: register once taxable supplies exceed AED 375,000 (voluntary from AED 187,500) and charge 5% on standard-rated goods and electronic/digital services supplied in the UAE. Electronic services are taxed based on where they are used and enjoyed; UAE businesses buying digital services from overseas suppliers self-account under the reverse charge. Large operators are also caught by a special rule: once e-commerce supplies exceed AED 100 million in a calendar year, they must report supplies by Emirate.
Whether you run a Shopify store, a marketplace, a SaaS product or a drop-shipping business from Dubai, VAT applies. The rules just have a few online-specific twists. Here is what an e-commerce or digital business needs to get right.
Electronic services (software, SaaS, downloads, streaming, online advertising, hosting) are taxed based on where they are used and enjoyed. So a digital service used in the UAE is generally subject to UAE VAT, and one used outside may be zero-rated as an export, depending on the customer and the rules. Getting the place-of-supply analysis right is the core of digital-services VAT.
When a UAE business buys digital services from an overseas supplier (foreign SaaS, ad platforms, cloud tools) it generally self-accounts for the VAT under the reverse charge mechanism: you declare the output VAT and, where eligible, recover it as input VAT in the same return. Under the 2026 VAT changes, a formal self-invoice is no longer required for the reverse charge, though you must still keep supporting evidence. In practice, the reverse charge on Google, Meta and AWS spend is the single most-missed entry we see on e-commerce returns. It nets to zero in cash, which is exactly why sellers skip it, and exactly why the FTA flags it.
A Dubai e-commerce seller turns over AED 90,000 in a month: AED 70,000 of goods delivered inside the UAE (standard-rated, AED 3,500 output VAT) and AED 20,000 exported to GCC and UK customers with commercial export evidence (zero-rated, output VAT nil, but still reported). The same month it pays a US platform AED 8,000 for advertising and SaaS subscriptions: under the reverse charge it self-accounts AED 400 of output tax and, being fully taxable, recovers the same AED 400 as input tax on the same return. Net cash effect of the import is zero. But skip the entry and it is still an error the FTA can penalise, because both boxes were understated.
Selling through a marketplace does not outsource your VAT position. The analysis follows who is the supplier of record and where the goods move. A Dubai seller fulfilling UAE orders through a platform is usually still the one making the taxable supply. Drop-shipping from overseas directly to UAE consumers brings import VAT and registration questions the moment the seller is the importer of record. Contracts and shipping terms decide these cases, not the platform’s marketing pages. Read them before the FTA does.
The framework is Federal Decree-Law No. 8 of 2017: the AED 375,000 mandatory / AED 187,500 voluntary registration thresholds, electronic-services place-of-supply under Article 31 of the Executive Regulation, and the reverse charge on imported services under Article 48. Emirate-level reporting for e-commerce above AED 100 million a year was introduced by Cabinet Decision No. 99 of 2022 and explained in FTA Public Clarification VATP033. Our VAT registration team gets online sellers registered correctly, and our return filing service builds the reverse-charge and export-evidence disciplines into every cycle.
Exiloz handles VAT registration, place-of-supply analysis, reverse-charge on overseas tools, and Emirate reporting for online and digital businesses. See our VAT registration service or talk to a Dubai consultant.
Yes. Online sellers register for VAT once taxable supplies exceed AED 375,000 (voluntary from AED 187,500) and charge 5% on standard-rated goods and digital services supplied in the UAE. Online is not a VAT-free channel.
Electronic and digital services are taxed based on where they are used and enjoyed. A service used in the UAE is generally subject to UAE VAT; one used abroad may be zero-rated as an export, depending on the rules.
A UAE business buying digital services from an overseas supplier self-accounts for the VAT under the reverse charge mechanism, declaring the output VAT and recovering it as input VAT where eligible.
Under the 2026 VAT changes, a formal self-invoice is no longer required for the reverse charge, but you must still keep supporting evidence of the imported service and the VAT accounted for.
Once a business's e-commerce supplies exceed AED 100 million in a calendar year, it becomes a qualifying registrant and must report its supplies by Emirate, under the amended VAT Executive Regulation and VATP033.
Yes. We manage registration, place-of-supply analysis, reverse charge and Emirate reporting for online and digital businesses.
A VAT-registered UAE business self-accounts for imported digital services under the reverse charge — output tax declared and, if fully taxable, the same amount recovered as input tax on the same return. Cash-neutral, but mandatory.
No. If you are the supplier of record, your taxable supplies count toward the AED 375,000 threshold regardless of the platform in between — and platform commissions do not reduce the figure.
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