Understand the evidence behind a business credit balance.
VAT Refund Claims
VAT Refund Claim Support in the UAE
We reconcile the refund amount to the return and source evidence, prepare the claim file and support the FTA response when questions arrive.
Request a fixed-fee quote — claim review, evidence file and FTA response support
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- VAT return, purchase ledger and invoices tied to the claim
- Import VAT and customs evidence checked line by line
- FTA clarification replies built from the source documents
Need help with VAT refund claim support UAE?
Exiloz helps VAT-registered UAE businesses prepare refund claims by reconciling the credit balance and organising supporting records. This service concerns business VAT credits. Eligibility, the recoverable amount and the FTA's decision depend on the facts and evidence supplied.
What should I prepare?
- VAT returns supporting the credit balance
- Input tax invoices and credit notes
- Bank details and relevant payment evidence
- Previous refund applications and FTA queries
For the first enquiry, describe your business and deadline. We agree how supporting records will be shared after confirming the scope.
What should the quote cover?
We distinguish a business credit-balance claim from tourist refunds and other specialist refund schemes. The quote identifies the periods and documents being reviewed. Extra reconciliation or responses to further authority requests are agreed as part of the engagement scope.
Our team is based in Deira, Dubai and supports businesses across the UAE. Tell us your emirate, entity type and the work already completed so we can quote for your situation.
Related services
Who this is for
- A VAT credit has built upThe amount stays in the tax account while the evidence remains untested.
- You import goods or equipmentCustoms records need to agree with the VAT return and purchase ledger.
- The last refund claim was returnedThe next file must answer the reason instead of repeating the same submission.
- Your records are spread across systemsWe bring the return, ledger, invoices and payment evidence into one schedule.
What is included
- Refund eligibility and claim-period review
- VAT return and purchase ledger reconciliation
- Tax invoice and payment evidence check
- Import and customs documentation match
- Claim schedule and supporting file
- EmaraTax refund application support
- FTA query responses and status tracking
How it works
- Send the claim recordsVAT returns, ledger, invoices, bank evidence and import documents.
- Reconcile the amountWe tie the requested refund to the return and the evidence behind each material line.
- Confirm the scopeThe fee and any separate correction work are shown before submission.
- Submit and respondWe support the EmaraTax claim and answer FTA clarifications from the file.
VAT Refund Claim Support in the UAE — questions we get asked
Who can submit a VAT refund claim?
A registered taxable person may claim recoverable input tax through the route that applies to its facts and VAT account. The Federal Tax Authority reviews the return, evidence and eligibility. We check the claim period and records first, then tell you whether the file is ready or what needs correcting before submission.
What documents support a VAT refund?
The file usually includes the relevant VAT returns, purchase ledger, valid tax invoices, payment evidence and import or customs records where those purchases are involved. The Federal Tax Authority may ask for additional documents. We build one indexed schedule so the amount requested can be traced back to the source records.
Can you guarantee the refund?
No. The FTA decides whether a claim meets the VAT rules and whether the evidence is sufficient. We can reduce avoidable delay by reconciling the amount, checking invoice details and preparing replies to questions. Approval, the amount accepted and the payment date remain decisions of the Federal Tax Authority.
How long does a refund take?
The timing depends on the claim, the records and whether the FTA asks for clarification. A clean file gives the application a clear route, while mismatched invoices or import records can add a review cycle. We do not promise an approval date. We track the EmaraTax status and tell you when the FTA responds.
What if the FTA returned our last claim?
We read the FTA reason, compare it with the return and rebuild the evidence around the issue. If the return itself is wrong, we explain the correction route before preparing another claim. The Federal Tax Authority makes the final decision, so the new submission is based on corrected records rather than a copy of the old file.
What does the service cost?
The fee depends on the claim period, number of transactions and condition of the evidence. We confirm the scope in writing before work starts. Any return correction, bookkeeping catch-up or voluntary disclosure is listed separately, so the refund support fee does not hide a different piece of work.
Book your free compliance review
Fifteen minutes, no charge, and you leave with a written summary of where you stand whether or not you engage us.
Find the right next step
Reconcile the returns that support your refund position.
Find related compliance and registration support.
